Consumer Protection Law

At Quartz Legal Associates, we provide comprehensive legal services in consumer protection matters, ensuring that consumer rights are enforced and businesses comply with consumer laws. Whether you are a consumer facing deficiency in services, defective products, or unfair trade practices, or a business dealing with consumer disputes and compliance issues, our legal team is here to help.

We represent clients before consumer forums, tribunals, regulatory bodies, and courts, ensuring swift and effective resolution of disputes under the Consumer Protection Act, 2019 and other relevant laws.

Our Consumer Protection Legal Services

We assist clients in filing and defending consumer complaints related to:

  • Defective products & service deficiencies
  • Misleading advertisements & unfair trade practices
  • E-commerce fraud & online transaction disputes
  • Medical negligence & malpractice cases
  • Financial services & insurance claim disputes

We represent both consumers and businesses before:

  • District Consumer Disputes Redressal Commissions
  • State Consumer Disputes Redressal Commissions
  • National Consumer Disputes Redressal Commission (NCDRC)
  • Regulatory authorities like the Food Safety Authority, Insurance Ombudsman, etc.

We assist businesses in ensuring compliance with consumer protection laws, including:

  • Drafting & reviewing terms of service, refund, and return policies
  • Advising on fair trade practices & misleading advertising regulations
  • Handling legal notices & regulatory investigations
  • Defending businesses in consumer litigation cases

We Provide legal support in spousal and child maintenance cases under:

  • CrPC:

    We help consumers seek compensation for harm caused by defective or hazardous products, including:

    • Defective automobile & electronics claims
    • Pharmaceutical & medical device defects
    • Faulty construction materials & home appliances
    Maintenance for wife, children, and parents
  • Hindu Marriage Act & Domestic Violence Act provisions
  • Interim & permanent alimony claims for financial security
  • Defense against excessive or unfair alimony demands
  1. E-commerce & Digital Consumer Rights

With the rise of online transactions, we specialize in addressing consumer disputes related to:

  • Fraudulent online purchases & payment gateway issues
  • Data privacy & unauthorized transactions
  • Non-delivery of goods & services

We facilitate negotiation, mediation, and arbitration to resolve consumer disputes quickly, ensuring:

  • Cost-effective and time-efficient solutions
  • Amicable settlements between consumers and businesses